Gaya APA
Tjiptono, Fandy. (2009).
Service,Quality & Satisfaction (2).
yogya:
ANDI.
Gaya Chicago
Tjiptono, Fandy.
Service,Quality & Satisfaction.
2
yogya:
ANDI,
2009.
Text.
Gaya MLA
Tjiptono, Fandy.
Service,Quality & Satisfaction.
2
yogya:
ANDI,
2009.
Text.
Gaya Turabian
Tjiptono, Fandy.
Service,Quality & Satisfaction.
2
yogya:
ANDI,
2009.
Print.