Gaya APA

FAHRURRAZY/2018010461009, F., Lytle, J, F. (1993). Whot do your customer really want? (1). John Wiley: BI Institite.

Gaya MLA

FAHRURRAZY/2018010461009, FUAD., Lytle, John, F. "Whot do your customer really want?". 1 John Wiley: BI Institite, 1993. Text.