Gaya APA
Kasmir, Dr, SE,. MM. (2011).
Etika Customer Service (1).
Jakarta:
Raja Grapindo.
Gaya Chicago
Kasmir, Dr, SE,. MM.
Etika Customer Service.
1
Jakarta:
Raja Grapindo,
2011.
Text.
Gaya MLA
Kasmir, Dr, SE,. MM.
Etika Customer Service.
1
Jakarta:
Raja Grapindo,
2011.
Text.
Gaya Turabian
Kasmir, Dr, SE,. MM.
Etika Customer Service.
1
Jakarta:
Raja Grapindo,
2011.
Print.