Gaya APA
Kaplan, R, S.
(1996).
Translating Strategy Into Action : The Balanced Scorecard
(
1)
.
Boston:
HarvardPub..
Gaya MLA
Kaplan, Robert, S.
"Translating Strategy Into Action : The Balanced Scorecard".
1
Boston:
HarvardPub.,
1996.
Text.