Gaya APA
Lovelock, Christopher. (2011).
Services Marketing: people ,technology, strategy (7).
New Jersey:
Prentice Hall.
Gaya Chicago
Lovelock, Christopher.
Services Marketing: people ,technology, strategy.
7
New Jersey:
Prentice Hall,
2011.
Text.
Gaya MLA
Lovelock, Christopher.
Services Marketing: people ,technology, strategy.
7
New Jersey:
Prentice Hall,
2011.
Text.
Gaya Turabian
Lovelock, Christopher.
Services Marketing: people ,technology, strategy.
7
New Jersey:
Prentice Hall,
2011.
Print.