Gaya APA
Sentana, Aso DR. (2004).
Excellent Service & Customer Satisfaction (1).
Jakarta:
Elex Media Komputindo.
Gaya Chicago
Sentana, Aso DR.
Excellent Service & Customer Satisfaction.
1
Jakarta:
Elex Media Komputindo,
2004.
Text.
Gaya MLA
Sentana, Aso DR.
Excellent Service & Customer Satisfaction.
1
Jakarta:
Elex Media Komputindo,
2004.
Text.
Gaya Turabian
Sentana, Aso DR.
Excellent Service & Customer Satisfaction.
1
Jakarta:
Elex Media Komputindo,
2004.
Print.